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Help Center

I'm a Live Streamer

I'm a Live Streamer

Need help setting up a bot, or any other streaming-related questions?

Why does Pretzel exist?

How do I create/share/delete a playlist?

Do you have an affiliate program or do you sponsor streamers?

Does Pretzel Song Notifications work with YouTube?

Can I purchase a song from Pretzel's catalog to use in my videos?

Troubleshooting

How do I create a !song command for my bot?

Why isn't my chat attribution working?

How do I show what's playing on my streaming overlay ("Write to file")?

What's up with my What's Playing Page?

Why can't I install the Pretzel Rocks (Song Requests) extension?

How do I turn on/off Chat Notifications in Pretzel Rocks?

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Mutes, Copyright Claims & DMCA

My VOD was muted, what can I do?

My YouTube video got a copyright claim. Now what do I do?

Why isn’t all of the music on Pretzel.Rocks “Youtube Safe”?

What is "Content ID"?

If I use Pretzel, I’ll never get a muted Twitch VOD or a copyright claim on YouTube?

I received a Content ID Claim on YouTube from a Hyper Potions track.

Why is my VOD muting?

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