If I use Pretzel, I’ll never get a muted Twitch VOD or a copyright claim on YouTube?

No one can say it will “never” happen.

That’s the idea. Unfortunately, in practice it’s not quite as simple as that. Our team works tirelessly to ensure that our catalog is safe and our users can stream with confidence. However, we work with several different platforms and represent music from hundreds of different artists, false claims can happen.

Be rest assured that if you have an issue, we will do everything we can to help. Here are articles that can help you dispute any mutes or claims:
My VOD was muted on Twitch.
I received a copyright claim on YouTube.