We're sorry you're having trouble. We can help!
Player's not opening?
If you recently unplugged your monitor or changed your display setup, this could be causing the issue you're experiencing. Pretzel Rocks has a known positioning issue that our Developers are investigating, but in the meantime, rest assured - there's a quick fix! See below.
You can use BCUninstaller to uninstall previous versions of Pretzel.
After you have successfully uninstalled Pretzel using that application, please restart the installation of the new version again. This should do the trick!
If you are on a Mac and continuing to have installation issues, please contact our support team on Discord or this help center by submitting a form (top-right hand corner of this page).