Bandcamp

General questions about the Pretzel player and/or account. 

Pretzel Player

What is Pretzel?

What are Pretzel's vision and values?

Is Pretzel free?

How much does Pretzel cost?

How do I get started with Pretzel?

Why isn't there more music on Pretzel?

Can I use my personal music collection on Pretzel?

Pretzel was acquired by Songtradr? What does that mean for Pretzel?

Stream Deck Live Support!

I have a different problem. How do I contact Pretzel Support?

FAQs

I'm having trouble logging into Pretzel. How do I reset my password?

Can I connect more than one Twitch account to my Pretzel Premium/Pro account?

What is non-interactive mode?

Does my subscription auto-renew?

How do I cancel Pretzel Rocks?

Can I get a refund?

Why have I been banned from Pretzel?

Account Inquiries

My Pretzel player won't open and/or my re-install continues to stall out.

What happened to Compact Mode?

Troubleshooting

Can I use Pretzel Rocks on Facebook Gaming?

Does Streamlabs Ultra/Prime include access to Pretzel Premium/Pro?

How do I cancel Pretzel Rocks? (Streamlabs OBS)

I was a Mixer user, where did my account go?

Is Pretzel on Discord?

What are the supported platforms?

What happened to Pretzel Rocks Mobile?

What is "YouTube Safe"?

Supported Platforms

Find answers and get help from Intercom Support and Community Experts

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